Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at info@homisfyshop.com
You can contact us on the Live Chat, by email at info@homisfyshop.com or filling this form where our customer service team will be happy to help with whatever you need. Also you can reach us by Instagram
We accept multiple payment methods such as credit cards (VISA, Mastercard, AMEX, etc), Paypal, Apple pay, Shop Pay, Google Pay, iDEAL, Klarna, etc. All payments are 100% secure, as well as our website.
All orders are handled on a first-come, first-served basis, normally in the same day. Please, allow extra time for your order to be processed during holidays and sale seasons like Black Friday. Also, note that there are no shippings on Saturdays and Sundays.
Delivery time depends on the country and area. Please note that only working days count, as on weekends there are no shipments or shipment movements. So on average about 7-9 working days. Depending on the country or area it may be more or less time.
We offer a 30 days warranty. Contact us by online chat or by email at info@homisfyshop.com and we will help you. For more details you can also see our return and refund policy.
In general, all return shipping fees and other miscellaneous fees are responsability of the customer, but we will study each case to get a solution. For more details see our Shipping Policy.
Contact us at info@homisfyshop.com within 7 days from receiving your order, include your order number, photos of the item(s) and all related references. We will do our best to solve your case. For more details see our Refund Policy.
All refunds will be credited to your original form of payment withing 5-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. For more details see our Refund Policy.